This notice applies across all websites that we own and operate and all services we provide, including our secure file sharing and electronic signature platform, and any other apps or services we may offer (for example, events or training). For the purpose of this notice, we’ll just call them our ‘services’.
When we say ‘personal data’ we mean identifiable information about you, like your name, email, address, telephone number, payment information, support queries, community comments and so on. If you can’t be identified (for example, when personal data has been aggregated and anonymized) then this notice doesn’t apply.
We may need to update this notice from time to time. Where a change is significant, we’ll make sure we let you know – usually by sending you an email.
Last updated: 31 May 2022
When we refer to ‘we’ (or ‘our’ or ‘us’), that means LexShare. We are located at 178 Thomas Johnson Drive, Suite 203, Frederick, MD, USA.
We provide an easy-to-use files sharing and electronic signature platform for small, medium and large businesses. If you want to find out more about what we do, see the LexShare homepage.
Our approach to data protection is built around four key principles. They’re at the heart of everything we do relating to personal data.
When you visit our websites or use our services, we collect personal data. The ways we collect it can be broadly categorized into the following:
Where we collect personal data, we’ll only process it:
If we don’t collect your personal data, we may be unable to provide you with all our services, and some functions and features on our websites may not be available to you.
First and foremost, we use your personal data to operate our websites and provide you with any services you’ve requested, and to manage our relationship with you. We also use your personal data for other purposes, which may include the following:
To communicate with you. This may include:
To support you: This may include assisting with the resolution of technical support issues or other issues relating to the websites or services, whether by email, in-app support or otherwise.
To enhance our websites and services and develop new ones: For example, by tracking and monitoring your use of websites and services so we can keep improving, or by carrying out technical analysis of our websites and services so that we can optimize your user experience and provide you with more efficient tools.
To protect: So that we can detect and prevent any fraudulent or malicious activity, and make sure that everyone is using our websites and services fairly and in accordance with our terms of use.
To market to you: In addition to sending you marketing communications, we may also use your personal data to display targeted advertising to you online – through our own websites and services or through third party websites and their platforms.
To analyze, aggregate and report: We may use the personal data we collect about you and other users of our websites and services (whether obtained directly or from third parties) to produce aggregated and anonymous analytics and reports, which we may share publicly or with third parties.
There will be times when we need to share your personal data with third parties. We will only disclose your personal data to:
Security is a priority for us when it comes to your personal data. We’re committed to protecting your personal data and have appropriate technical and organizational measures in place to make sure that happens.
All data is securely stored on Google Cloud servers and is backed up continuously.
The length of time we keep your personal data depends on what it is and whether we have an ongoing business need to retain it (for example, to provide you with a service you’ve requested or to comply with applicable legal, tax or accounting requirements).
We’ll retain your personal data for as long as we have a relationship with you and for a period of time afterwards where we have an ongoing business need to retain it, in accordance with our data retention policies and practices. Following that period, we’ll make sure it’s deleted or anonymized.
It’s your personal data and you have certain rights relating to it. You also have rights to:
We’re always keen to hear from you. If you’re curious about what personal data we hold about you or you have a question or feedback for us on this notice, our websites or services, please get in touch.
As a technology company, we prefer to communicate with you by email – this ensures that you’re put in contact with the right person, in the right location, and in accordance with any regulatory time frames.
Our email is support@lexshare.io.